Chaque mois, découvrez l’édito de Jean-Antoine Martos, dirigeant de LOGOS. Répondre à un e-mail vous semble être une formalité ? Mais saviez-vous que dans l’ère de la culture client, une réponse trop standard peut causer bien plus de dégâts que de satisfaction ?...
Chaque mois, découvrez l’édito de Jean-Antoine Martos, dirigeant de LOGOS. Le charmant téléconseiller à la voix compatissante est-il voué à disparaître ? Les chatbots vont‑ils régner en maîtres ? Une seule chose est sûre : dans le domaine de la Relation Client, les...
Chaque mois, découvrez l’édito de LOGOS. Une fois n’est pas coutume, l’édito du mois est confié à notre nouveau – mais non moins très qualifié – directeur commercial. Fort de vingt ans d’expérience dans le domaine, Dominique Karol fait le point sur...
Chaque mois, découvrez l’édito de Jean-Antoine Martos, dirigeant de LOGOS. Si vous avez connu l’ère de la prospection téléphonique, gardez-la bien en tête, car elle est en passe de devenir un vieux souvenir. Notre métier doit se renouveler et changer de modèle...
Chaque mois, découvrez l’édito de Jean-Antoine Martos, dirigeant de LOGOS. Au plus proche des problématiques de télémarketing actuelles, Logos a toujours su faire évoluer son expérience et son savoir-faire. En 2017, la société prévoit de développer davantage son...
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![[Édito] – Logos, au cœur des nouveaux enjeux de la Relation Client](https://blog.logostmk.com/wp-content/uploads/2017/04/ameliorer-qualite-relation-client.jpg)
![[Édito] – Focus sur les nouveaux challenges du télémarketing](https://blog.logostmk.com/wp-content/uploads/2017/03/nouveaux-challenges-telemarketing-1.jpg)
![[Édito] – En 2017, Logos accentue son expertise e‑commerce](https://blog.logostmk.com/wp-content/uploads/2017/02/logos-2017-expertise-e-commerce.jpg)
